Help Center

Getting Started

Joining the CIBA Community

The easiest way to get involved with CIBA Startups is to subscribe to the newsletter, attend an event, explore Startup Groups, or contact the team with your area of interest.

CIBA Startups is built for founders, entrepreneurs, investors, mentors, operators, professionals, students, and startup-minded people who want to connect with the startup ecosystem in a practical way.

You can start by:

• Subscribing to the newsletter
• Browsing upcoming events
• Exploring Startup Groups
• Reading interviews, news, education content, or magazine features
• Contacting CIBA Startups with a question, idea, proposal, or collaboration request

Creating Your Profile

If CIBA Startups offers a profile, application, group request, event registration, or startup submission form, provide accurate and complete information.

Use current contact information and avoid submitting false, misleading, private, confidential, or sensitive information. Startup submissions, pitch materials, founder information, written content, and related materials may be handled according to the applicable CIBA Startups policies.

Do not submit trade secrets, confidential business information, private financial records, source code, customer lists, security credentials, or sensitive materials unless you are comfortable with how they may be reviewed, stored, shared, or used under the applicable policy.

Navigating the Platform

You can use the main navigation menu to explore the key parts of the platform:

• Events — upcoming and past startup events
• Interviews — founder, operator, investor, or community conversations
• News — startup-related updates and editorial content
• Education — learning resources and startup guidance
• Startup Groups — topic-based startup communities
• Magazine — longer-form editorial content
• About — information about CIBA Startups
• Contact Us — support, inquiries, partnerships, press, and other messages
• Legal & Help — FAQ, Help Center, Terms, Privacy Policy, Cookie Policy, and other policies

Events & Registration

How to Register for an Event

Go to the Events page and choose the event you want to attend. Review the event description, date, time, location or online format, and any registration requirements.

Follow the registration instructions shown for that event. Some events may require a form, Eventbrite registration, payment, approval, application, or additional confirmation.

Your registration may not be complete until all required steps are finished.

Completing Your Registration After Eventbrite Purchase

If an event uses Eventbrite, complete the payment or registration process through Eventbrite first. After that, check your Eventbrite confirmation email and any follow-up message from CIBA Startups.

Some events may require an additional form, attendee information, application, waiver, media consent, or event-specific confirmation. Keep your confirmation email and review all instructions before attending.

Event Cancellation and Refunds

Cancellation and refund rules may vary by event, ticket type, registration platform, and event-specific terms. If your registration was completed through Eventbrite or another third-party platform, you may need to request changes or refunds through that platform.

CIBA Startups events are intended for networking, informational, and community engagement purposes. Attendance does not guarantee business opportunities, partnerships, funding, investment, introductions, media exposure, or future program selection.

CIBA Startups may also deny entry or remove participants for inappropriate, unsafe, unlawful, or disruptive behavior, according to the applicable event terms.

Startup Groups

What Are Startup Groups?

Startup Groups are curated topic-based groups for founders, builders, investors, and startup-minded professionals. They are organized around industries, shared problems, startup stages, or areas of interest.

Groups help members connect with people who are working on similar challenges or exploring related startup opportunities.

Current groups include:

• AI & Machine Learning
• Gaming & Play-to-Earn
• Marketplace Solutions
• Education Technology
• Fintech Solutions
• Healthcare Technology
• Social Networks
• Robotics & Automation
• Defense & Security
• Consumer Products
• Other

Have an idea for a new group? Contact CIBA Startups through the Contact Us page — new group suggestions are welcome.

How to Request to Join a Group

Visit the Startup Groups page and select the group that matches your interests. Follow the available instructions to request access or contact CIBA Startups if no direct request option is shown.

When submitting a request, explain who you are, what you are building or exploring, why the group is relevant, and how you hope to participate.

Do not submit confidential, secret, private, or sensitive startup information in a group request.

What Happens After You Submit a Request

After you submit a request, CIBA Startups may review the information provided and decide whether the group is a good fit. Review may depend on group capacity, relevance, completeness of information, community needs, and other practical factors.

Submission of a request does not guarantee approval, access, introductions, promotion, investment, partnership, or participation in future programs.

If your request is not approved, you may still explore other groups, attend eligible events, subscribe to the newsletter, or contact CIBA Startups with a different inquiry.

Newsletter & Updates

Subscribing to the Newsletter

You can subscribe through the newsletter form on the CIBA Startups website. The form asks for your first name, last name, and email address.

The newsletter may include startup insights, event announcements, community updates, editorial content, opportunities, and related communications.

By providing your email address, you acknowledge that CIBA Startups may contact you about the purpose for which you provided your information and related platform activities.

Managing Your Subscription

Some emails may include links or instructions to manage your preferences. You may also contact CIBA Startups at info@cibastartups.com for help with newsletter or communication questions.

Marketing emails may include newsletters, event promotions, announcements, sponsored content, partner opportunities, and community updates. Administrative or service-related emails may include registration, event logistics, policy updates, legal notices, safety notices, or operational messages.

Unsubscribing

You may unsubscribe from marketing emails by clicking the unsubscribe link included in applicable emails or by contacting info@cibastartups.com.

Unsubscribing from marketing emails may not stop administrative, transactional, legal, safety, or service-related communications where those messages are still permitted or necessary.

Account & Privacy

Your Data and Privacy

CIBA Startups may collect information you provide through forms, subscriptions, event registrations, submissions, communications, and other platform interactions.

CIBA Startups states that it does not sell personal information and does not share personal information for cross-context behavioral advertising. However, information and submitted materials may be used, shared, disclosed, reviewed, stored, published, archived, or otherwise handled for platform-related purposes depending on the situation and applicable policies.

Before submitting any startup idea, pitch deck, founder information, article, media material, event information, or other content, review the applicable policies carefully.

Contacting Support

For support, general inquiries, partnership proposals, press or media questions, startup applications, or other requests, use the Contact Us page or email:

info@cibastartups.com

When contacting support, please include:

• Your full name
• Your email address
• The topic of your request
• The event, group, submission, or page involved, if applicable
• A clear explanation of the issue or question

CIBA Startups typically responds within 24 hours, though response time may vary depending on the request.

Still Need Help?

If you cannot find what you are looking for, please contact CIBA Startups through the Contact Us page or email info@cibastartups.com.

For legal or policy-specific questions, review the Legal & Help page and the applicable policy before contacting support.